AGB

Terms of Service

Welcome to our website.

These Terms of Service set out the basic rules applicable to your access to, browsing of, and use of this website, as well as your purchase of products through the website. Please read the following terms carefully before using the website or placing an order.

By accessing the website, browsing products, creating an account, placing an order, or using other functions provided by the website, you acknowledge that you have read and understood these Terms of Service.

These Terms should be read together with the Privacy Policy, Return, Refund & After-Sales Service Policy, Shipping Policy, and other relevant policies published on the website.

If you do not agree with these Terms, please stop using the website.

Nothing in these Terms excludes or restricts any mandatory rights that consumers have under applicable law.

1. Scope of Website Services

This website primarily provides consumers with online product presentation and e-commerce services, including:

  • Product information and product displays;

  • Online ordering and shopping services;

  • Online payment;

  • Order confirmation and management;

  • Product delivery;

  • Customer inquiries;

  • After-sales support;

  • Returns, refunds, and replacement services.

To ensure website security, perform system maintenance, update website functions, or comply with applicable laws and regulations, we may adjust, suspend, or temporarily disable certain functions.

Where applicable law requires advance notice, we will provide appropriate information within a reasonable scope.

2. User Information and Responsibilities

When using the website or placing an order, you must ensure that the information you provide is true, accurate, and complete, and you should promptly update the information if it changes.

You must:

  • Provide valid and accurate order and contact information;

  • Keep your account login information secure;

  • Prevent unauthorized use of your account by others;

  • Contact us promptly if you discover any unusual activity involving your account;

  • Not impersonate another individual or organization for the purpose of conducting transactions.

If you register an account, you must ensure that you have the legal capacity required under applicable law to enter into the relevant transactions.

If we have reasonable grounds to believe that an account involves fraud, illegal activity, security risks, or a serious violation of these Terms, we may, to the extent permitted by law, restrict, suspend, or terminate the relevant account or services.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications, inventory information, and other information displayed on the website are accurate.

Product pages may include:

  • Product names and images;

  • Product functions;

  • Product specifications;

  • Instructions for use;

  • Inventory information;

  • Product prices;

  • Delivery information.

Due to differences in screen settings among monitors, mobile phones, and other devices, the actual color of a product may differ slightly from the color shown in website images.

If we discover an obvious technical error, inventory error, pricing error, or other significant information error on a product page, we reserve the right to correct the relevant information in accordance with applicable law.

If such an error affects an order already placed by a consumer, we will handle the matter based on the specific circumstances and applicable legal requirements and will contact the consumer where necessary.

4. Orders and Contract Formation

After you submit an order through the website, the relevant order information will enter the order processing process.

Submitting an order does not necessarily mean that the order has been finally accepted by us. Whether an order is accepted and when a contract is formed shall be determined in accordance with applicable law and the order confirmation or acceptance notice we send to you.

During order processing, we may need to verify:

  • Product availability;

  • Payment status;

  • Delivery address;

  • Order information;

  • Delivery conditions;

  • Necessary security and risk-related information.

Where reasonably necessary, an order may not be accepted for reasons including:

  • The product is out of stock;

  • Payment was unsuccessful;

  • The delivery address cannot be served;

  • The order information contains an obvious error;

  • Technical issues prevent the order from being processed;

  • There are reasonable concerns regarding fraud or security risks;

  • The transaction is restricted by applicable law.

If an order that has already been paid for is lawfully cancelled, we will process any applicable refund in accordance with applicable law.

5. Product Prices and Payment

Product prices will be displayed on the website or during the checkout process.

If shipping fees, taxes, or other mandatory charges apply, we will provide the relevant information during the purchasing process to the extent required by law.

Before submitting an order, please confirm the final order amount displayed on the checkout page.

Depending on your location, product, and order circumstances, we may offer one or more payment methods, such as:

  • Visa;

  • Mastercard;

  • PayPal;

  • Cash on Delivery (where applicable);

  • Other payment methods displayed at checkout.

The payment methods available to you will be determined by the checkout page at the time you place your order. Not all payment methods are available in every region or for every order.

Certain payment transactions are processed by independent third-party payment service providers. Such providers may process payment information in accordance with their own privacy policies and security rules.

6. Order Delivery

After an order is confirmed, we will arrange shipment based on the delivery information you provide.

Actual delivery times may be affected by various factors, including:

  • Order processing time;

  • Delivery destination;

  • Logistics provider operations;

  • Weekends and public holidays;

  • Weather or traffic conditions;

  • Customs and clearance procedures;

  • Force majeure events;

  • Other circumstances beyond our reasonable control.

Delivery times displayed on the website are generally estimates unless a specific order or page expressly provides a binding delivery commitment.

If an order experiences a logistics delay, package issue, or other delivery problem, we will provide reasonable assistance in handling the matter.

For more detailed delivery rules, please refer to the Shipping Policy published on the website.

7. Returns and Refunds

Returns, refunds, replacements, and after-sales services are handled in accordance with the Return, Refund & After-Sales Service Policy published on the website and applicable law.

For consumers in the European Union, statutory rights of withdrawal, statutory conformity and quality protections, and other mandatory consumer rights provided by applicable law will not be restricted by these Terms of Service.

If any provision of these Terms conflicts with mandatory rights granted to consumers by law, the applicable legal provisions shall prevail.

8. Product Quality and Statutory Consumer Rights

We are responsible for the statutory obligations applicable to the products we sell in accordance with applicable law.

If a product is defective, does not conform to the contract, or does not meet applicable legal requirements, consumers may be entitled to the remedies provided by law, depending on the circumstances.

Depending on the specific circumstances and applicable law, available remedies may include:

  • Repair;

  • Replacement;

  • Appropriate price reduction;

  • Refund;

  • Other legally applicable remedies.

Certain products may also be covered by a manufacturer's warranty or additional commercial guarantee.

If a commercial warranty is expressly provided on the product page, packaging, or related documents, its duration and conditions shall be governed by the relevant terms.

Any additional commercial warranty does not replace or limit consumers' statutory rights under applicable law.

9. Permitted and Prohibited Uses of the Website

When using this website, you must comply with applicable laws and these Terms of Service.

You may not use the website to engage in illegal, fraudulent, malicious, or harmful activities or activities that infringe upon the rights of other users.

Prohibited activities include, but are not limited to:

  • Providing false or misleading information;

  • Impersonating another person;

  • Using the website for fraudulent purposes;

  • Interfering with the normal operation of the website;

  • Uploading viruses, malicious software, or other harmful code;

  • Accessing servers, databases, or systems without authorization;

  • Attempting to bypass website security measures;

  • Infringing third-party intellectual property rights;

  • Violating the privacy of others;

  • Copying, scraping, or collecting website materials in bulk without authorization;

  • Using website content for unauthorized commercial purposes;

  • Other conduct that violates applicable law or harms the website, systems, or other users.

If we identify any of the above activities, we may take necessary measures to the extent permitted by applicable law, including restricting access, suspending accounts, cancelling orders, or taking other lawful measures.

10. Website Content and Intellectual Property

Unless otherwise stated, text, images, graphics, product information, page designs, software, code, layouts, and other content on this website may be protected by intellectual property laws.

Such content may include:

  • Trademarks and logos;

  • Product images;

  • Product descriptions;

  • Website text;

  • Graphic designs;

  • Page layouts;

  • Software and source code;

  • Data and other website content.

Without authorization from the relevant rights holder, you may not copy, modify, distribute, sell, publicly display, or use protected content for commercial purposes.

Nothing in these Terms limits any statutory rights granted to consumers under applicable law.

11. Third-Party Services

Certain website functions may be provided or supported by third-party service providers.

These services may include:

  • Payment services;

  • Logistics and delivery;

  • Website hosting;

  • Cloud services;

  • Data analytics;

  • Cybersecurity;

  • Customer service;

  • Advertising and marketing tools.

Third-party service providers may process relevant data in accordance with their own terms of service and privacy policies.

For information regarding the collection, use, storage, and protection of personal information, please refer to our Privacy Policy.

12. Website Functions and Service Interruptions

We will make reasonable efforts to keep the website operating continuously, but we cannot guarantee that the website will always be free from failures, interruptions, or temporary unavailability.

Website services may be affected by:

  • System maintenance;

  • Software updates;

  • Server failures;

  • Network problems;

  • Technical failures;

  • Cyberattacks;

  • Security incidents;

  • Failures of third-party services;

  • Other unforeseen technical issues.

If a service interruption occurs, we will take reasonable steps to restore the affected services where practicable.

13. Force Majeure

To the extent permitted by applicable law, if website services, order processing, or delivery are delayed due to events beyond our reasonable control, we may not be liable for consequences directly caused by such events.

Such circumstances may include:

  • Natural disasters;

  • Extreme weather;

  • War;

  • Civil unrest;

  • Government actions;

  • Major network failures;

  • Significant disruptions to transportation systems;

  • Major failures of third-party services;

  • Other events that could not reasonably have been foreseen or controlled.

However, nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

Mandatory consumer protection rights, statutory product quality rights, and other non-waivable rights granted to consumers by law remain unaffected.

14. Privacy and Personal Information

We value the security of your personal information.

For detailed information about how we collect, use, store, and protect personal information, as well as our use of cookies and third-party technologies, please refer to our Privacy Policy.

The Privacy Policy and these Terms of Service together form important rules governing your use of the website and related services.

15. Updates to These Terms of Service

We may modify these Terms of Service from time to time due to changes in laws and regulations, website functions, business operations, or technology.

The updated version will be published on the website, and the update date will be indicated where appropriate.

If applicable law requires special notice of certain changes, we will provide such notice through appropriate means.

Unless otherwise required by law, updates to these Terms will not affect rights that consumers have already legally acquired before the changes took effect.

We recommend reviewing the latest version before continuing to use the website.

16. Applicable Law and Dispute Resolution

These Terms of Service shall be interpreted and enforced in accordance with applicable law.

For consumer transactions, any arrangement concerning applicable law or jurisdiction shall not deprive consumers of protections granted to them under mandatory laws.

If you encounter an issue concerning a product, order, or website service, we recommend contacting us first so that we can attempt to resolve the matter through friendly communication.

If the matter cannot be resolved through communication, consumers may still seek assistance from courts with appropriate jurisdiction, consumer protection authorities, or other legally recognized dispute resolution bodies in accordance with applicable law.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Us

If you have any questions regarding these Terms of Service, orders, payments, product delivery, returns, refunds, or after-sales services, please contact us at:

Customer Support

📧 r9248736@gmail.com

To help us quickly locate the relevant order, please provide the order number, product name, and a description of the issue whenever possible.

After receiving your email, we will review the matter based on the specific circumstances and provide further information by email.

Thank you for visiting and using our website.